On successful completion of this course you will receive a Statement of Attainment in ‘SITHGAM001 Provide Responsible Gambling Services You will also receive an interim NSW Office of Liquor, Gaming and Racing (OLGR) RCG Courses Sydney certificate that allows them to work immediately in gambling venues across NSW. View the status of liquor and gaming related licence applications in NSW. Office of Responsible Gambling. A current NSW competency card or interim certificate. In Tasmania it is a condition of every special employee licence that the individual must undertake a Responsible Conduct of Gambling course approved by the Tasmanian Gaming Commission within three months of being licensed. Detailed information about course requirements and providers in Tasmania are available at the Liquor and Gaming website. Central Coast Community College Campus- Southloop Road, Ourimbah NSW 2258. Term 1- 2021 dates to be advised. Who Is This Course For. This course is for students looking to start get their Responsible Conduct of Gambling ticket. Learning Outcomes. Responsible Conduct of Gambling; Study Pathways.
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SITHGAM001 Provide responsible gambling services.
This training will be delivered and assessed by Coates Hospitality Services, trading as Australian Training & Consulting (ATAC) – RTO ID 90886. Statements of Attainment will be issued to students assessed as competent by ATAC.
The NSW Gaming Laws mandate Responsible Conduct of Gambling training for all people working in the gaming industry. The Responsible Conduct of Gambling (RCG) course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction.
Minimum Age: Students can be aged 17 and undertake the course, but can not work until they have turn 18 years old.
Training is aimed at all persons working in the hospitality industry with gaming machines. Certificate/card expires after 5 years.
Please bring current photo ID with you on the day.
Upon successful completion you will be issued with an interim certificate (valid for 90 days), which together with your identity documents will need to be presented to a Service NSW outlet such as the RMS to process your competency card.
Renewals – You can not sit this class if you have a current competency card. When it’s time to renew your Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency card, you’ll receive a reminder notice by email or SMS 90 days before your card is due to expire.
For more information about RSA and RCG visit the following website:
RSA
RCG
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
| When | Time | Where | Session Notes |
|---|---|---|---|
| Fri 29 Jan 2021 | 9am - 4pm (UTC+11:00) | Training Room 1 - Inverell Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
| When | Time | Where | Session Notes |
|---|---|---|---|
| Wed 10 Feb 2021 | 9am - 4pm (UTC+11:00) | CCNI Remote Learning - Warialda Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
| When | Time | Where | Session Notes |
|---|---|---|---|
| Thu 18 Feb 2021 | 9am - 4pm (UTC+11:00) | Training Room 3 - Narrabri Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
| When | Time | Where | Session Notes |
|---|---|---|---|
| Sun 28 Feb 2021 | 9am - 4pm (UTC+11:00) | Chandos Rm 1 - Gunnedah Campus |
<h3>SITHGAM001 Provide responsible gambling services.</h3><p><strong>This training will be delivered and assessed by Coates Hospitality Services,
...9am - 4pm (UTC+11:00)
1 session, 7 hours total
| When | Time | Where | Session Notes |
|---|---|---|---|
| Tue 30 Mar 2021 | 9am - 4pm (UTC+11:00) | IT Training Room - Bingara Campus |
If there isn't a class to suit you, please the waiting list.
Locations - Sydney CBD, Dee Why, Miranda & Campbelltown
RCG Course is $120 per person in Sydney CBD, Dee Why, Miranda & Campbelltown.
Classroom session is 6 hours plus breaks. Certificate valid for 5 years.
Don’t wait to book a RCG Course, call now on 02 9232 1010 or contact our team.
Please note we can not train people on student visas.
Please contact CRICOS
COVID-19
If you have recently arrived in Australia, please wait until 14 days after your arrival to book your training session. TCP Training will not permit entry to any participant who has been in Australia for less than 14 days.
If you are feeling unwell or have cold/flu like symptoms, please wait until these symptoms have passed before booking into your session. In the interest of protecting the health and safety of other participants, TCP Training may not permit entry into our classrooms if you are presenting cold/flu symptoms.
Course Details
WANT TO COMPLETE THE RCG & RSA IN ONE DAY, PLUS SAVE $40? Go to the RSA & RCG Course page and book to save $40 if you complete both courses in one day.
If you are looking for work in any establishment that provides Gambling Services in NSW, it is a government requirement for you to have completed a Liquor and Gaming NSW approved RCG course
Provide Responsible Gambling Services is also commonly known as Responsible Conduct of Gambling or 'RCG'. We do refer to RCG as most people including Liquor and Gaming NSW still call it this.
Responsible Gambling Certificate Nsw Online Application
This RCG course is required for people working in an environment where gambling occurs, including:
- Gaming room attendants
- Casino workers
- Licensees
- Managers
- Security Officers
We offer a fun and informative one day RCG course that will provide you with the knowledge and skills to obtain a NSW RCG certificate, allowing you to apply for your RCG photo card.
If organising staff training or onsite training, we can facilitate the RCG course nationally.
Legislation requires refresher training every five years. You can renew your photo competency card with OLGR directly in the last 90 days before your current card expires by completing the online refresher training.
For information on renewals, see https://www.liquorandgaming.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/competency-cards/competency-card-renewal-process-faq.aspx
Pre-requisites
This RCG course combines plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance to complete the RCG course due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.
TCP Training is not registered with CRICOS, as such we are unable to conduct training and assessment for those with study restrictions on their visa. This includes but is not limited to the International Student Visa (subclass 500), you can check the entitlements of your visa here.
Responsible Gambling Certificate Nsw Application
Training Program
During this RCG course, you will learn the knowledge and skill associated with the responsible gambling services.
The RCG course will include information about:
- Legislative framework
- Gambling guidelines
- Strategies to prevent addiction
We have RCG courses available most days of the week in our Sydney training centre with additional RCG courses available in Dee Why, Miranda and Campbelltown.
There are 3 components to this program:
- Theory training in the classroom
- Practical training in the classroom
- Assessment for both knowledge and skills
The classroom session is a 6hr program plus breaks. See what happens in this RCG course through our Vimeo page
Assessment
Students will be assessed during the classroom session. Assessment will confirm knowledge and skills have been achieved to demonstrate competency across the unit.
Students are offered multiple opportunities to demonstrate knowledge and skills throughout the RCG course.
If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RCG course at the full course fee.
Certification
Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHGAM001 Provide Responsible Gambling Services. This Unit of Competency is Nationally Recognised Training from Health Training Package.
RCG course certificates are emailed to students however hard copy is available for additional fee.
Student will also be provided with a temporary / interim RCG certificate issued by Liquor and Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, an RCG competency card must be presented to work in any licenced premise.
To obtain the RCG competency card, the interim RCG certificate is to be taken to a registered Services NSW office to apply.
RCG FAQs
The RCG course will include information about:
- Legislative framework
- Gambling guidelines
- Strategies to prevent addiction
We have RCG courses available most days of the week in our Sydney training centre with additional RCG courses available in Dee Why, Miranda and Campbelltown.
There are 3 components to this program:
- Theory training in the classroom
- Practical training in the classroom
- Assessment for both knowledge and skills
The classroom session is a 6hr program plus breaks. See what happens in this RCG course through our Vimeo page
Assessment
Students will be assessed during the classroom session. Assessment will confirm knowledge and skills have been achieved to demonstrate competency across the unit.
Students are offered multiple opportunities to demonstrate knowledge and skills throughout the RCG course.
If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RCG course at the full course fee.
Certification
Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHGAM001 Provide Responsible Gambling Services. This Unit of Competency is Nationally Recognised Training from Health Training Package.
RCG course certificates are emailed to students however hard copy is available for additional fee.
Student will also be provided with a temporary / interim RCG certificate issued by Liquor and Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, an RCG competency card must be presented to work in any licenced premise.
To obtain the RCG competency card, the interim RCG certificate is to be taken to a registered Services NSW office to apply.
RCG FAQs
Currently RSA trained in NSW is recognised in most other states of Australia.
You can once you have received your interim certificate.
An OLGR Competency Card for RSA and RCG is mandatory in NSW. The RSA SITHFAB002 Statement of Attainment is a nationally recognised unit of competency, this is accepted in WA, NT & SA. In Queensland a QLD OLGR RSA certificate is mandatory. In Victoria & Tasmania you must have a Certificate issued from an RTO approved in that state therefore in all those states you will need to attend another course. Expiring certificates: All RSA/RCG certs that were issued before 2013 have expired. Avoid the fine and get recertified.
If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:
- Northern Territory
- Queensland
- South Australia
- Western Australia
If your RSA is for New South Wales, you will receive the following:
- RSA National Statement of Attainment - upon completion
- NSW OLGR Interim Certificate - upon completion
- RSA Competency Photo Card - collect at Australia Post
General FAQs
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
Responsible Gambling Certificate Nsw Government
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
Responsible Gambling Certificate Nsw Gov
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
Responsible Gambling Certificate Nsw Online
Course Enrolment
The cost for this RCG course is $120 per person.
The RCG course is delivered in Sydney, Miranda, Campbelltown & Dee Why for public.
We also provide an RSA and RCG Combo Course if required.
